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EndoTracker is a secure online portal providing endoscope management solutions for Customers and Partners of FiberTech Medical. EndoTracker provides instant access to all your maintenance records and a feature rich dashboard that monitors key metrics on equipment performance and maintenance.

With EndoTracker, you can quickly view and run reports that compile, list and analyze data about your equipment across multiple departments and facilities. Monitor the life cycle of your endoscope inventory as EndoTracker automatically captures and allocates service expenses, usage, and PM schedules.

Gain a better understanding of your equipment failures and help reduce future service events with EndoTrackers “Interactive Service Report”.

Also, available, the EndoTracker Mobile App provides anytime, anywhere access to your equipment data including repair status notifications, order approval and scheduling service.

EndoTracker works on your Apple or Android Phone or Tablet

COMPREHENSIVE & ROBUST FEATURES

Asset Management

  • Manage your inventory by Facility and Department locations.
  • Endo Tracker will auto-update cumulative service expenditures and usage counts for each inventory item. (available when FiberTech provides service)
  • Quickly view the last repair event or complete service history for each inventory item.
  • Set custom Spend Limits with notifications.
  • Schedule and track preventive maintenance activities with notifications.

Work Order Management

  • Quickly schedule service events with Endo Trackers easy fill forms.
  • Receive service notifications regarding the status of your repair.
  • Receive alerts when your service order is ready to view with One Click Approval.
  • Gain more insight with Endo Trackers “Interactive Service Report”
  • Receive alerts when your equipment ships including tracking data.

Service Agreement Management

  • Manage and monitor the details of your service agreements.
  • View and print contract usage reports
  • Manage service agreement inventory.

ISO 13485 Certified

  • FiberTech Medical serves its customers by performing the most technically advanced endoscope and equipment repair procedures with fast turnaround times that meet customer expectations.
  • At all times, FiberTech Medical adheres to the highest quality, customer service and ethical standards.
  • The Management of FiberTech Medical is committed to meeting or exceeding all customer and regulatory requirements and maintaining the effectiveness of its Quality Management System in conformance with the ISO 13485:2016 standard.

Key Performance Dashboard

  • View and manage your Key service statistics in an interactive dash board format.
  • Quickly View dash boards for multiple facilities and departments.
  • Dash board metrics include
    • o YTD expenditures
    • o Previous year expenditures
    • o Top 10 Repair Issues
    • o Cause of damage analysis
    • o Open orders
  • View and share in report format.

Go Mobile with the Endo Tracker App

  • Download the Endo Tracker App to your smart phone or tablet.
  • View and approve repair orders from anywhere.
  • Receive service alerts and notifications while on the go.
  • 24/7 access to your inventory and service data.

ABOUT FIBERTECH

Since 1989 FiberTech Medical has provided endoscope service and support for thousands of healthcare facilities nationwide. We provide full support for all brands of flexible and rigid endoscopes, surgical cameras, power equipment and instrumentation.

Phone 866.628.6888

www.fibertechmedical.com

Endoscope Repair Services

Certified Pre-Owned Equipment

Surgical Equipment Support

Annual Service Agreements

Technical Consulting

PM Education

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